Returns & Exchanges

At Salam Occasions, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal and select the items you wish to return to receive a unique return authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.